Brunel University Research Archive(BURA) preserves and enables easy and open access to all
types of digital content. It showcases Brunel's research outputs.
Research contained within BURA is open access, although some publications may be subject
to publisher imposed embargoes. All awarded PhD theses are also archived on BURA.
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| Issue Date | Title | Author(s) |
|---|---|---|
| 2004 | Adoption of CRM: cross-cultural impact, a literature review | Ali, M; Alshawi, S |
| 2008 | Cultural dimensions and CRM systems: a structurational analysis | Ali, M; Brooks, L; Alshawi, S |
| 2006 | Cultural dimensions and CRM systems implementation: a preliminary framework | Ali, M; Brooks, L; Alshawi, S; Papazafeiropoulou, A |
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