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Issue Date | Title | Author(s) |
---|---|---|
2016 | Digital-enabled service transformation in public sector: Institutionalization as a product of interplay between actors and structures during organisational change | Omar, A; Weerakkody, V; Millard, J |
2018 | Institutionalisation of digitally-enabled service transformation in the UK public sector: an exploratory study on the roles of the actors and structures | Mohamed Omar, Amizan |
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