Exploring the relationships between core elements of TQM implementation

Abstract

The purpose of the study proposed in this paper is to empirically examine the relationships between important sets of variables known to influence the successful implementation of TQM. The study is presently in the design stage. The sets of variables are TQM principles, organizational culture, and remedial strategies to reduce the barriers to successful TQM implementation. To date, each set of variables has been examined in the literature largely separately. Accordingly, the proposed study would be the first holistic approach that attempts to investigate these relationships collectively to develop a comprehensive TQM implementation model. Primary survey data will be collected from service industry companies of Bahrain. The strength and direction of relationships among the variables will be examined using descriptive statistics, correlation and regression.