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http://bura.brunel.ac.uk/handle/2438/8187
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DC Field | Value | Language |
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dc.contributor.author | Al-Fawaz, K | - |
dc.contributor.author | Eldabi, TA | - |
dc.date.accessioned | 2014-03-25T10:39:07Z | - |
dc.date.available | 2014-03-25T10:39:07Z | - |
dc.date.issued | 2012 | - |
dc.identifier.citation | Proceedings of the European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS) Accepted Refereed Papers, 2012, 7-8 June, Hotel Vier Jahreszeiten Maximilianstraße, Munich, Germany | en_US |
dc.identifier.isbn | 978-1-908549-03-7 | - |
dc.identifier.uri | http://www.iseing.org/emcis/emcis2012/EMCISWebsite/EMCISProceedingsAccepted2012.html | en |
dc.identifier.uri | http://bura.brunel.ac.uk/handle/2438/8187 | - |
dc.description | Copyright @ 2012 ISEing. | en_US |
dc.description.abstract | Service Sector Organisations (SSOs) have significantly focused on adopting and implementing Enterprise Resource Planning (ERP) systems to automate their prime business processes, enhance organisational productivity with lower costs and prompt service delivery to fulfil consumer demands. Thus, ERP systems are considered as a principal source to provide imperative information vital for strategic decision making process. On the contrary, ERP systems adoption and implementation is also highly considered as a challenging and expensive process that not only requires rigorous efforts but also demands to have an exhaustive investigation of influential factors that are critical to the adoption and implementation of ERP systems. As a result, the authors exhibit that it is of great significance to investigate this area within SSOs. In so doing, this paper thus focuses on the ERP critical success factors from five different categories such as: stakeholders; process; technology; organisation; and project based on the literature analysis. These perspectives comprise of 24 factors that are imperative for a successful ERP adoption and implementation. These factors are validated through an in-depth qualitative single case study based research. The findings from the literature and empirical demonstrate that most of the factors influencing the decision making process for ERP adoption and implementation are highly significant with exception to few that have either low or medium importance. | en_US |
dc.language.iso | en | en_US |
dc.publisher | Brunel University | en_US |
dc.subject | ERP | en_US |
dc.subject | SSOs | en_US |
dc.subject | Adoption | en_US |
dc.subject | Implementation | en_US |
dc.subject | IT Infrastructure | en_US |
dc.subject | Limitations | en_US |
dc.title | Extending IT infrastructures in the service sector organisations through enterprise resource planning – a telecom case study | en_US |
dc.type | Conference Paper | en_US |
pubs.organisational-data | /Brunel | - |
pubs.organisational-data | /Brunel/Brunel Active Staff | - |
pubs.organisational-data | /Brunel/Brunel Active Staff/Brunel Business School | - |
pubs.organisational-data | /Brunel/Brunel Active Staff/Brunel Business School/Business | - |
pubs.organisational-data | /Brunel/University Research Centres and Groups | - |
pubs.organisational-data | /Brunel/University Research Centres and Groups/Brunel Business School - URCs and Groups | - |
pubs.organisational-data | /Brunel/University Research Centres and Groups/Brunel Business School - URCs and Groups/Centre for Information Systems Evaluation and Integration | - |
Appears in Collections: | Business and Management Publications Brunel Business School Research Papers |
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Fulltext.pdf | 372.44 kB | Adobe PDF | View/Open |
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