Enabling sustainable user interaction with domestic heating controls

Abstract

The way we live greatly effects the carbon emissions of our homes; heating accounts for nearly 60% of domestic energy consumption in the UK. This consumption is directly influenced by occupants through the use of their control systems. Using realworld data from buildings and observational data from users this research proposes guidelines for the design of more inclusive domestic heating controls. Two usercentred studies have been completed to date; one using controls under lab conditions and the other in a low-carbon housing development. In both studies controls were found to exclude users due to the cognitive demands placed on them, therefore creating an unnecessary barrier to reducing heat energy consumption in the home. The design principles proposed aim to help designers consider user needs when designing the interfaces of heating controls and energy management systems. By designing more inclusive and usable controls considerable energy savings could be made in the domestic context.