Training senior employees for ICT skills enhancement through “refocus”: The EUROPEAN project

Abstract

Declining fertility rates and the ageing of the European population represents a major challenge to many governments within the European Union (EU) and its neighbouring realms, in the present and for the forthcoming decades. The increasing ageing workforce within several United Kingdom (UK) and the EU private and public organisations is an evident manisfestation. The workforce comprised of senior employees are often seen by employers as less mobile and flexible with low performance and thus, less able to deal with the rapid changes occurring in their organisations; as rapid developments require flexible and responsive workforce. The mobility of the senior employees is therefore a topical theme in the workforce market. The necessary knowledge and skills required for the senior employees can be taught through various Information and Communication Technologies (ICT) related training systems within an organisation. However, it appears that the development of training systems required for senior employees need careful investigation into the requirements of the problem situation. The reason is that the design of senior employees training systems should be more carefully planned, as literature indicates that it is significantly time consuming and is harder to train senior employees on ICT applications. This paper presents a European project – REFOCUS (oldeR Employees training on inFOrmation and CommUnication technologieS), an initaitive undertaken by the EU for enhancing the ICT skills of the ageing workforce. This project also aims at designing a new electronic learning (e-Learning) method that focuses on the needs of senior employees of 40 years of age and over – who can become a strategic resource for the European economy.