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Please use this identifier to cite or link to this item: http://bura.brunel.ac.uk/handle/2438/26215
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dc.contributor.authorMerdin-Uygur, E-
dc.contributor.authorOzturkcan, S-
dc.coverage.spatialMaastricht, the Netherlands-
dc.date.accessioned2023-03-27T12:25:53Z-
dc.date.available2023-03-27T12:25:53Z-
dc.date.issued2023-
dc.identifierORCID iD: Dr Ezgi Merdin-Uygur https://orcid.org/0000-0002-4065-7336-
dc.identifier.citationMerdin-Uygur, E. and Ozturkcan, S. (2023) 'The Effect of Human Interference in Robotic Service Failures on Customer Comfort and Customer Aggression', Proceedings of Frontiers in Service Conference 2023, Maastricht, NL, 15-18 June, pp. 1-2.en_US
dc.identifier.urihttps://bura.brunel.ac.uk/handle/2438/26215-
dc.format.extent1 - 2-
dc.language.isoenen_US
dc.publisherFrontiers in Serviceen_US
dc.sourceFrontiers in Service-
dc.sourceFrontiers in Service-
dc.subjectservice robotsen_US
dc.subjectcustomer comforten_US
dc.subjectcustomer aggressionen_US
dc.titleThe Effect of Human Interference in Robotic Service Failures on Customer Comfort and Customer Aggressionen_US
dc.typeConference Paperen_US
pubs.finish-date2023-06-18-
pubs.finish-date2023-06-18-
pubs.publication-statusAccepted-
pubs.start-date2023-06-15-
pubs.start-date2023-06-15-
Appears in Collections:Brunel Business School Embargoed Research Papers

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