Towards augmenting multimedia QoE with wearable devices: Perspectives from an empirical study

Abstract

Wearable technologies and devices, including fitness trackers, smart watches, glasses, headgear and smart jewelry have been on the rise and are trending in the consumer market. Nonetheless, some wearable technologies have proven to be more successful and better received than others. The reasons behind this could be how users feel about the functionalities, features, aesthetics of wearables and their overall experience that are rarely considered. To address this, we present the results of an empirical study in which the Quality of Experience (QoE) and perceived usability of two wearable devices - a haptic vest and a heart rate monitor band – whilst watching multimedia content were explored. Results show enhanced user QoE when wearable devices were employed. Moreover, the usability and comfort of the two devices received positive feedback from users. However, participants were not so keen in wearing the devices regularly and in public.