Designing accessible games with the VERITAS framework: Lessons learned from game designers

Abstract

Testing is important to promote accessibility. However, within the games industry, this sometimes only consists of minimal testing with the use of heuristics and external assistive devices, with limited input from impaired users. Efficiency would be improved if designers could readily evaluate their designs with the assistance of virtual users. The VERITAS framework simulates and systematically analyses the impact of impairments. Thus, facilitating an efficient approach to inclusive design. This article reports insights into the use of the framework by 31 assessors from the serious games field. A log-file analysis highlights areas of concern, which are further explored through a questionnaire. The findings suggest that the knowledge and needs of designers needs to be addressed to improve acceptance and usability.