How information-sharing values influence the use of information systems: An investigation in the business intelligence systems context

Abstract

Although the constituents of information systems success and their relationships have been well documented in the business value of information technology literature, our understanding of how information behaviors and values affect the relationships among strategic information systems success dimensions is limited. In response, we conduct a quantitative study of 146 medium and large firms that have implemented a business intelligence system in their operations. Our results highlight that information sharing values, information informality, and information proactiveness act as significant moderators of information systems success relationships amidst volitional environment.