Browsing by Subject frontline employees
Showing results 1 to 3 of 3
Issue Date | Title | Author(s) |
---|---|---|
2018 | An investigation of knowledge brokering during service encounters | Al Hawamdeh, N; Hackney, RA |
1-Jan-2018 | An investigation of knowledge brokering during service encounters | Al Hawamdeh, N; Hackney, RA |
22-Jan-2021 | Unveiling front-line employees’ brand construal types during corporate brand promise delivery: A multi-study analysis | Boukis, A; Punjaisri, P; Balmer, JMT; Kaminakis, K; Papastathopolous, A |