This article is unavailable. Makatsoris, H., Chang Y. & Richards, H. (2004). “Collaborative sense-and-respond ICT for demand-driven value network management.” In: Chang, Y., Makatsoris, H., & Richards, H., Evolution of supply chain management: Symbiosis of adaptive value networks and ICT (pp. 483-514), Boston : Kluwer Academic Publisher. If you wish to obtain a copy please contact the author below: Harris.Makatsoris@brunel.ac.uk